Last Updated: April 2, 2022
We collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:
The personal information we collect about you may include, without limitation:
When you use the Services, we may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools such as Google Analytics, Segment, and Amplitude, that collect information about use of the Services and user traffic. The information we collect by automated means may include, without limitation:
The information we collect automatically may include personal information. It helps us to improve and personalize our Services, including by enabling us to identify and authenticate users and by providing you with a more seamless user experience, such as by auto filling your approximate location at checkout.
We may use information we collect to:
We may also use the information we obtain about you in other ways than which we provide specific notice of at the time of collection.
We may disclose aggregated information about our users and information that does not identify any individual user without restriction. We may disclose personal information about you:
We take reasonable precautions and follow industry best practices to protect your personal information, and to prevent your information from being lost, misused, accessed, disclosed, altered or destroyed. In particular, the system does not store or log a plaintext representation of your password. Merci Maman never logs or stores your credit card information as this information is transferred directly from your device to our payment processor, Square, and only returns a random identifier linking to the credentials stored on Square’s server. Your data is encrypted by Square in accordance with the Payment Card Industry Data Security Standards (PCI-DSS). Please note that the electronic transmission of information is not 100% secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.
We offer you the following choices about the information we collect from you and how we communicate with you:
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive new cookies, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you by contacting us at firstname.lastname@example.org or mailing us at: Merci Maman 7515 Sunset Blvd, Los Angeles, CA, 90046, United States. If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in each of our emails.
We currently use third-party services to facilitate the sending of some promotional emails. You may opt-out at any time by filling out the forms at the following links, https://privacy.liveintent.com/ and https://www.safeopt.com/manage
Please note this will remove you from promotional emails sent to you by us and other companies who may use these services.
In the future we might use a third-party service to facilitate the sending of physical, direct mail. You may opt-out at any time by filling out the form at the following link, https://opt-out.sharelocalmedia.com/ Please note this will remove you from any mailers sent to you by us and other companies who may use this service.
SMS Text Messaging
If you opt-in to our SMS Text Messaging Program, we may use your personal information to communicate with you via SMS text message for various reasons, including, but not limited to, allowing you to make updates to upcoming deliveries, sending you updates on order status, notifying you of promotions and offers, sending cart reminder messages when you have navigated away from your shopping cart, and providing you with updates on new product launches and releases. You may opt-out at any time by replying “STOP” to any message, by updating your SMS text message preferences from your Account Details page if you are registered with us, or by emailing us at email@example.com.
Merci Maman is based out of Los Angeles in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.
Information We Collect
Personal Information does not include:
In addition to the business or commercial purposes for collection described above, we may collect all categories of personal information described above for the following purposes:
We will continue to collect the categories of personal information described above from the sources and for the business or commercial purposes described above.
We may also use or disclose the personal information we collect for one or more of the following purposes:
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Merci Maman’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Merci Maman about the users of this Site is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Disclosures of Personal Information for a Business Purpose
We share your personal information for a business purpose to the following categories of third parties:
When we disclose your personal information to a service provider, we enter into a contract with the service provider that describes the business purpose for which your personal information is disclosed and restricts the service provider from using your personal information for any purpose except performing the contract. These disclosures will not include text messaging originator opt-in data and consent, which will not be shared with any third parties.
We may disclose to these third parties the following categories of personal information for a business purpose:
Sales of Personal Information
In the future we may sell your personal information to the following categories of third parties:
In the future we may sell to these third parties the following categories of personal information:
Your Rights and Choices
The CCPA provides you as California residents with specific rights regarding your personal information. This section describes your rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us, but we may require authentication of the consumer that is reasonable in light of the nature of the personal information requested.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (for a maximum total of 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the receipt of a verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless the request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Alternatively, we may decline to respond to the request and notify you of our reason for doing so.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or write us at: Merci Maman 7515 Sunset Blvd, Los Angeles, CA 90069, United States.
Email for inquiries: email@example.com
7515 Sunset Blvd
Los Angeles, CA 90064, United States